Header graphic for print
HL Chronicle of Data Protection Privacy & Information Security News & Trends

Tag Archives: cancellations

Posted in Consumer Privacy

Getting Customer Communications Right in Times of Coronavirus

Across the world, large retail stores and small businesses alike are shutting their doors. International flights and sporting events, conferences and concerts (and everything in between) are being cancelled. With all of the cancellations, postponements, and alternative arrangements that are required as a result of this global crisis, plus the special desire of all retail, travel, and other consumer-facing businesses to stay in touch with their customers, many organisations face the critical challenge of getting to grips with the legal rules that apply to those unsolicited communications and interactions.