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HL Chronicle of Data Protection Privacy & Information Security News & Trends

Tag Archives: Banking

Posted in Financial Privacy

CFPB Announces Inquiry into Mobile Financial Services and Issues Consumer Tips on Use of Mobile Devices

The Consumer Financial Protection Bureau is exploring how consumers—particularly members of economically vulnerable and underserved communities—are using mobile technology to access financial services and manage personal finances. In a Request for Information announced earlier this week, the CFPB notes that a large percentage of unbanked and underbanked consumers, many of whom are low-income, have access to mobile phones, a significant number of which are smartphones, and that accessing financial products, services, and financial management tools via mobile devices has the potential to empower consumers to take more control over their financial lives, to increase savings and reduce debt.

Posted in Social Media

Financial Regulators Finalize Social Media Guidance and Address Industry Questions

The Federal Financial Institutions Examination Council (FFIEC) has released final supervisory guidance on the use of social media by financial institutions. We last reported on the guidance when it was published in draft form in January 2013. The final guidance is substantially similar to the proposal (and we encourage you to read our prior post for more details on the elements of the guidance), but the FFIEC made certain revisions in light of the 81 public comments it received on the proposal.