EU Article 29 Working Party Report on ISP and Telecom Carrier Data Retention for Law Enforcement Purposes

Winston Maxwell, a partner in Hogan Lovells’ Paris Office prepared this entry.

On July 13, 2010 the EU’s Article 29 Data Protection Working Party adopted a report (http://ec.europa.eu/justice_home/fsj/privacy/docs/wpdocs/2010/wp172_en.pdf ) describing how ISPs and telecom carriers retain traffic data for law enforcement purposes in Europe. The European Data Retention Directive 2006/24/EC (http://eur-lex.europa.eu/LexUriServ/LexUriServ.do?uri=CELEX:32006L0024:EN:HTML) was supposed to harmonize national laws on data retention. But according to the working party’s report, harmonization is seriously flawed in a number of respects.

 

The report confirms what we have heard from a number of our communications clients: each Member State has slightly different rules for retaining traffic data for law enforcement purposes, particularly when it comes to IP-based communications. The duration for retaining the data are different from country to country, and the kind of data to be retained are in many cases different. For a pan-European communications providers, this creates a real headache, because specific procedures and systems have to be created for each Member State where the communications provider does business. 

The Article 29 working party comes at this from the angle of protecting European citizens, and complains that the lack of harmonization creates different levels of protection of personal data between different Member States, defeating the Data Retention Directive’s objective of harmonization. In this particular case, however, the interests of communications providers and EU citizens converge, because different rules on data retention create additional costs for communications providers, as well as different risks for citizens. The directive currently allows Member States to apply data retention periods of between 6 and 24 months. Several of the large EU Member States have chosen a period of 12 months, and the Article 29 working party recommends that the directive be amended to impose a single harmonized period instead of giving Member States a choice. 

The legislation of Member States is fairly consistent regarding the kind of data to be retained for traditional voice communications, but for IP-based communications the practices vary. On this point, the Article 29 working party emphasizes that the only data that Member States can require service providers to retain are those listed in Article 5 of the Directive. In particular, the destination IP address and the URLs of web sites cannot be retained, because those data provide information on the content of the communication, which is prohibited. The working party deplores that many operators do not apply automatic erasure procedures at the end of the legally mandated retention period, and that many operators do not conduct security audits. Finally, the report complains that Member States have different definitions of what a “serious crime” is that would justify the communication of data to law enforcement personnel. The report recommends harmonization on this point too.

 

Although not specifically mentioned by the working party, the question of whether illegal downloading of copyrighted material is a “serious crime” is obviously a key issue, because several European countries are putting into place graduated response mechanisms that rely on the ISP communicating traffic data to a court or administrative body for the purpose of identifying the alleged infringer. On that front, BT and Talk Talk have lodged a complaint in the UK claiming that the Digital Economy Act, which allows OFCOM to send warning letters to individual infringers, violates fundamental privacy laws http://www.guardian.co.uk/technology/2010/jul/08/bt-talktalk-challenge-digital-economy-act

 

Some courts are also questioning the constitutionality of national data retention laws enacted to transpose the Data Retention Directive. Last March, the German Supreme Court held that the implementation of a German law on data retention violated fundamental privacy rights, and ordered that the application of the law be suspended until such time as the government narrows its scope http://news.cnet.com/8301-13578_3-10462117-38.html .

European Article 29 Working Party calls on Google, Microsoft and Yahoo! to improve users' online privacy protection

by Lionel de Souza

On May 26th, the European working party on data protection established by article 29 of the 1995 European Directive on Data Protection (the "Working Party") sent letters to the three main search engine providers, Google, Microsoft and Yahoo!, to express its concern about how the search engine providers protect the online privacy of their users.

These letters follow a number of exchanges that have taken place over the past two years between the Working Party and the companies.  The process started with the Working Party's March 2008 opinion on search engines, which was later followed by a questionnaire to search engine providers and a hearing in February 2009.

In response to the Working Party's opinion, Google, Microsoft and Yahoo! all publicly announced amendments to their respective policies regarding the term of retention and anonymization of user data.  While these modifications generally have been welcomed as improvements of search engine practices, the Working Party still considers them insufficient.  Overall, the Working Party points to:

(1) the insufficient level of anonymization of data implemented by search engines or the lack of complete information to appreciate the appropriateness of such measures; and

(2) the excessive term of retention of user data (especially in consideration of possible cross-referencing).

Based on these elements, the Working Party states that it "cannot conclude that [these companies comply] with the European Data Protection Directive" and "urges" them "to review their anonymization claims and make the process verifiable."

To do so, the Working Party recommends that all three search engine providers implement and submit to an auditing process which would be conducted by external and independent third parties.  It is interesting to note that such an auditing procedure does not rely on any specific legal ground imposed by the European data protection legislation and that the search engines are therefore under no obligation to implement such a procedure.  If they did agree to an audit,  however, a number of questions would arise, such as the adequate frequency at which audits should be conducted or the publicity of the results of the audits. 

Finally, the Working Party, taking into account the "strong international component of this debate" sent copies of the three letters to the FTC (as well as the European Commission Vice-President in charge of Justice, Fundamental Rights and Citizenship - Viviane Reading) to share its concerns and to request an inquiry of the compliance of the behaviors with Section 5 of the Federal Trade Commission Act which prohibits "unfair or deceptive acts or practices in the marketplace".

In a general context of increased attention in the European general public with regards to issues of privacy, the reactions by the search engines and the FTC to the issues raised will be closely scrutinized.

The Working Party's letters to can be found here.