No Expectation of Privacy in Workplace E-mail Leads ABA to Impose Duty on Lawyers to Warn Clients

ABA logoEmployers have a right, and in some cases a duty, to monitor the e-mail communications of their employees that are sent from the employer's e-mail system. As a general matter, employees have no expectation of privacy in e-mails sent through their workplace system. Since employees who communicate with their personal lawyers through their employer's e-mail are subject to employer monitoring, the American Bar Association has issued a formal ethics opinion stating that lawyers have a duty to warn such employees that their e-mails may not be confidential. 

The Opinion expressly reserves on the question of whether the breach of confidentiality  would vitiate the attorney-client privilege, declaring "the law appears to be evolving." But the cases cited in the ethics opinion on when employee communications with counsel through workplace e-mail will remain privileged show that the circumstances are limited when the privilege is likely to survive, leading to this observation:

Nevertheless, we consider the ethical implications posed by the risks that these communications will be reviewed by others and held admissible in legal proceedings.

Thus, the ABA concluded that a lawyer has an ethical obligation to advise a client of the risks of sending attorney-client communications via workplace e-mail.

The ABA ethics opinion raises the question of whether lawyers who know that their clients are using modes of communication that may not be secure, and may be subject to interception and review by others (thus jeopardizing the privilege) have an ethical duty to warn their clients beyond the context of workplace e-mail

In 2008, the New York State Bar opined that the use of Gmail for attorney-client communications, even though e-mails sent through Gmail are subject to scanning by Google computers for the delivery of contextual advertising, retained the attorney-client privilege. But with the advent of many new means of electronic communication, from Facebook to Twitter and beyond, and with smart mobile devices becoming a dominant method of communication, and with varying individual privacy and data security practices on the part of clients, quaere whether a lawyer has an ethical duty to evaluate a client's communications practices and to advise on the risks that confidentiality may be lost. The ABA Opinion opens the door to such an inquiry. 

ABA's Lawsuit Challenging Applicability of "Red Flags Rule" to Attorneys is Dismissed as Moot

The D.C. Circuit Court of Appeals has dismissed as moot a lawsuit challenging the applicability to lawyers of the "Red Flags Rule," which requires financial institutions and creditors to implement identity theft prevention programs. The organized Bar had challenged the applicability of the Rule to lawyers and had won in the lower court. Since the Red Flag Clarification Act recently passed by Congress would exempt most lawyers from coverage under the Rule, the Court found that litigation no longer is necessary or appropriate.

By way of background, the Red Flags Rule was promulgated by the Federal Trade Commission ("FTC") and the federal banking agencies pursuant to the Fair and Accurate Credit Transactions Act of 2003 ("FACT Act"). Under the Rule, a "creditor" -- which was defined broadly to include any business that accepts deferred payment for goods or services -- must establish a written identity theft prevention program if it offers certain types of consumer accounts. In April 2009, the FTC issued an Extended Enforcement Policy stating that "professionals, such as lawyers or health care providers, who bill their clients after services are rendered" would be considered creditors subject to the Rule. The American Bar Association ("ABA") sued to prevent the Rule from applying to attorneys.

In October 2009, the district court ruled in favor of the ABA and enjoined the FTC from enforcing the Rule "against lawyers engaged in the practice of law." After the FTC appealed the district court's ruling, the Red Flag Program Clarification Act of 2010 ("Clarification Act") -- which amended the definition of "creditor" as used in the Red Flags Rule and the FACT Act -- was signed into law. 

In its March 4 ruling, the Court of Appeals held that the enactment of the Clarification Act served to moot the ABA's claims. As explained by the Court in its opinion, the Clarification Act narrowed the definition of "creditor" to mean entities that not only accept deferred payments but also (i) obtain or use consumer reports, (ii) furnish information to consumer reporting agencies, or (iii) advance funds with an obligation of future repayment. Thus, the Court found, "the FTC's assertion that the term 'creditor' . . . includes 'all entities that regularly permit deferred payments for goods or services . . . such as lawyers or health care providers' . . . is no longer viable." In addition, the Court noted that the legislative history of the Clarification Act "confirms Congress' intention to bar the regulation of lawyers based solely on deferred billing practices."

The Court observed that the FTC could pursue notice-and-comment rulemaking to promulgate new rules pursuant to which it might regulate lawyers and law firms. The Clarification Act left open this possibility by allowing the FTC to determine through rulemaking that a particular type of entity is a creditor under the Rule, based on a finding that the entity offers accounts that are "subject to a reasonably foreseeable risk of identity theft." However, the Court found as "merely hypothetical possibilities" this possibility -- as well as the prospect that the FTC would pursue a new enforcement policy against lawyers and law firms. Thus, the Court could not identify any currently-actionable dispute.

For the time being, attorneys who accept deferred payments for their services will remain outside the coverage of the Red Flags Rule (which became effective for non-financial institution creditors on December 31, 2010), provided they do not engage in the specific additional activities listed above. However, attorneys should note that they do not enjoy a blanket exemption from the Rule, and whether the FTC will engage in new rulemaking under the Clarification Act to broaden the scope of the Rule remains to be seen. And, of course, it is incumbent upon attorneys as part of their ethical duties to clients, to safeguard the information provided to them, including information which if released improperly could lead to identity theft.

District Court Explains Ruling that Red Flags Rule Doesn't Apply to Lawyers, Implies Limitation of Applicability to Banking, Lending, & Finance Sectors

On December 1, Judge Reggie Walton of the U.S. District Court for the District of Columbia issued a memorandum opinion in a lawsuit by the American Bar Association against the Federal Trade Commission, explaining his October 29 ruling from the bench that the FTC's Red Flags Rule does not apply to lawyers.  Holding that "[e]ven a cursory review of the language of [the Fair and Accurate Transactions Act (FACT Act), through which Congress authorized the creation of the Red Flags Rule, and other legislation defining relevant terms] and the purposes underlying their enactment leads the Court to the conclusion that it was not 'the unambiguously expressed intent of Congress' to bring attorneys within the purview of the FACT Act and thus subject them to regulation by the Commission's Red Flags Rule," Judge Walton rejected almost every argument put forth by the FTC and indicated that the court would similarly condemn any FTC attempt to apply the Rule to other professionals outside of the banking, lending, and financial sectors who bill periodically for services previously rendered.

Specifically, Judge Walton rejected the Rule's applicability to lawyers under both prongs of the Chevron test regarding judicial deference to agency interpretation, finding that no evidence indicated that Congress intended that rules promulgated under the FACT Act would apply to lawyers, but even if Congressional intent could be considered ambiguous, that the FTC's interpretation of the FACT Act and its resulting application of the Rule to lawyers was unreasonable and therefore undeserving of deference.

In determining that Congress did not intend that the Rule would apply to lawyers, Walton first examined the language and purpose of the FACT Act and concluded that there was nothing in the legislative or administrative record where either Congress or the FTC made any factual findings that there was any problem of identity theft associated with the legal profession to warrant application of the Rule to attorneys.  He found that the terminology in the statute -- which authorizes the FTC to implement regulations to protect against identity theft and speaks in terms of "financial institutions," "creditors," "credit applications," "appraisal reports," and theft with respect to "account holders at, or customers of" relevant entities -- implied that the FACT Act was created to apply to entities involved in banking, lending, or financial related business, and concluded that the FACT Act was created not to eliminate all types of identity theft, but rather identity theft specific to the credit industry.  He noted that attorneys do not maintain credit or debit accounts, and provide services to "clients" rather than "deposit account holders" or "consumers."

Citing authority that the "hallmark of credit" is the right of one party to make deferred payment, Walton specifically objected to the classification of attorneys as "creditors" given that they do not grant any right to any debtor to incur and defer payment of debts and do not regularly extend, renew, or continue credit (or arrange for the extension, renewal, or continuation of credit).  In passages that will assuredly be cited by other professional organizations contesting the applicability of the Rule, Walton declined to adopt the FTC's position that "the period of time between when a service is provided to when . . . a client [receives an invoice] for the service and the invoice is paid, amounts to a period during which credit was extended if there is any interval of time between the providing of the service and the payment of the invoice."  Instead, he remarked that "[i]nvoicing clients for services previously rendered, instead of demanding payment when service is provided is more likely an outgrowth of practicality and necessity, rather than an attempt to provide clients credit."

Despite concluding that Congress did not intend lawyers to be governed by rules promulgated under the FACT Act, Walton, "to make it absolutely clear that the Commission . . . acted beyond its authority," held that the FTC's conclusion of applicability the Red Flags Rule to lawyers was not even a permissible construction of the statute.  Among the deficiencies in the interpretation, Walton noted that it would be "unreasonable" to expect attorneys to bill for services other than periodically, criticized the FTC's classification of a one-month billing cycle as being determinative of who constitutes a creditor as "completely arbitrary" and "seem[ingly] plucked out of thin air," and stated that the FTC had not provided any legislative, regulatory, or other evidentiary findings that would support a conclusion that identity theft in the attorney-client context was a problem.  He also held that there were procedural deficiencies in the rulemaking process itself, given that the FTC did not provide any indication that the definition of "creditor" was to include attorneys who invoice their clients until almost a year and a half after the final Rule was released.

Finally, Walton cited prudential concerns specific to the legal profession in declining to apply the Rule to lawyers.  He accepted the ABA's arguments that state-level authorities, and not the federal government, have historically regulated the conduct of attorneys, and he declined to infer the Congress would do so in the absence of specific language indicating its intent to do so.  He also discussed how application of the Rule would create barriers for attorneys to build the level of trust necessary for clients to feel that they can openly communicate with their attorneys, given that questions by an attorney at the onset of the relationship designed to confirm that a client is who he or she purports to be could be construed by as a challenge to the client's integrity and undercut the ability to develop a relationship of trust.

Overall, this was a resounding defeat in the FTC's effort to broadly apply the Red Flags Rule to any individual or entity who renders services on a deferred payment basis.  As a result of the ruling, on October 30 the FTC officially delayed enforcement of the Rule for a fourth time, this time until June 1, 2010.  In the meanwhile, it faces a lawsuit from the American Institute of Certified Public Accountants that the Rule does not apply to accountants, and given Walton's language limiting his interpretation of the Rule as applying only to "banking, lending, or financial related business," it is hard to see how that litigation would not be successful.  In addition, the FTC's stated scope of applicability of the Rule has been widely decried by other large professional organizations such as the American Medical Association, and this ruling would seem to settle many of those potential conflicts as well.  Still, the FTC has not yet announced its enforcement strategy since this decision, and businesses still unsure regarding whether the Rule will apply to them should contact legal counsel for guidance.

AICPA Sues FTC to Block Red Flags Applicability to Accountants

The American Institute of Certified Public Accountants (AICPA) on Tuesday filed a lawsuit against the Federal Trade Commission (FTC) challenging the applicability of the agency's Red Flags Rule to Certified Public Accountants.  This comes on the heels of district court ruling in a lawsuit brought by the American Bar Association (ABA) reported here that the regulations do not apply to lawyers.

 We do not believe that there is any reasonably foreseeable risk of identity theft when CPA clients are billed for services rendered,” said  AICPA President and CEO Barry Melancon. “As trusted advisors, CPAs are personally acquainted with their clients and already adhere to strict privacy requirements governing identifying information.

The accountants' lawsuit  alleges primarily that the FTC lacks authority to regulate CPAs just as it lacks authority to regulate lawyers, both of whom are regulated by state authorities.  In addition, the lawsuit claims that the FTC failed to explain how the manner in which public accountants bill their clients in the normal course of business constitutes an "extension of credit" under the rule and that it failed to identify any legally supportable basis for applying the rule to accountants.   The FTC specifically referred to accountants as potentially covered entities in its FAQs concerning the rule published over the Summer.  In promulgating the rule, the AICPA alleges that the FTC never identified CPAs as potentially covered entities.

The Red Flags rule has been the source of significant controversy which,  in addition to the lawsuit by the American Bar Association, has resulted in repeated extensions of the FTC enforcement date.  Currently, the FTC is set to enorce the rule on June 1, 2010.