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Category Archives: Consumer Privacy

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Posted in Consumer Privacy

Hogan Lovells Article Anticipates Busy FTC Enforcement Season

Writing for Expert Guide: Competition and Antitrust Law, Hogan Lovells attorneys Dean Hansell and Charles Dickinson discuss the FTC’s current consumer protection initiatives and identify emerging areas of focus of the agency’s regulatory initiatives. Hansell and Dickinson also expect that the FTC may be “more willing to push enforcement initiatives” with its current roster of Commissioners and offer that “companies of all sizes would be well-served to understand how their businesses might fall under the FTC’s radar.”

Posted in Consumer Privacy

Destroy Securely: Delaware Adopts New Data Destruction Law

Delaware recently adopted a new law that will add requirements related to the destruction of records containing “personal identifying information.” With that law, Delaware joined a number of other states that place restrictions on the ways in which entities destroy or dispose of personal information. The Delaware law will become effective January 1, 2015.

Posted in Consumer Privacy

Hogan Lovells Partner Engages in NY Times on Big Data and Inequality

Writing for the New York Times “Room for Debate,” Christopher Wolf, Hogan Lovells partner and co-director of the firm’s global Privacy and Information Management group, focuses on the potential positive uses for Big Data, observing that “Big Data can also advance the interests of minorities and actually fight discrimination.” Wolf cites examples such as Entelo Diversity, an employee recruiting platform that promises to diversify workplaces by using powerful algorithms to analyze public data and find qualified candidates who are also members of underrepresented classes.

Posted in Consumer Privacy

The Hidden Mini-Dissents in the Data Broker Report of Federal Trade Commissioner Wright

On May 27, the Federal Trade Commission issued a report on the data broker industry that found data brokers operate with a ”fundamental lack of transparency.” The commission unanimously recommended that Congress consider enacting legislation to make data broker practices more visible to consumers and to give consumers greater control over the immense amounts of personal information about them that are collected and shared by data brokers. Not well-recognized at the time were a number of concerns, mini-dissents if you will, expressed by Federal Trade Commissioner Josh Wright. I recently asked Commissioner Wright some questions about his “dissent by footnotes.”

Posted in Consumer Privacy

FTC Releases Data Broker Report

Today, the Federal Trade Commission released Data Brokers: A Call for Transparency and Accountability. The report is an in-depth look at issues posed by the collection and dissemination of consumer information by the data broker industry and its findings will likely be used by both sides in the debate over data broker legislation and guide future FTC regulatory and enforcement activities in this space.

Posted in Consumer Privacy, Health Privacy/HIPAA

FTC Examines Benefits and Risks of Consumer Generated and Controlled Health Data

On May 7, 2014, the Federal Trade Commission (FTC) held a seminar on Consumer Generated and Controlled Health Data (CGHD) that included participants from government, industry, and advocacy organizations. The seminar—which consisted of opening remarks by FTC Commissioner Julie Brill, brief presentations by FTC representatives on health information data flows and sharing of CGHD with third parties, and a panel discussion moderated by FTC attorneys Kristen Anderson and Cora Han—examined the potential benefits and risks of CGHD.

Posted in Consumer Privacy

Presidential Council of Advisors on Science and Technology Stresses “Use” Issues in Report

On May 1, the Presidential Council of Advisors on Science and Technology released Big Data: A Technological Perspective. The report is billed as a technical accompaniment to the 90-day Big Data review performed by Presidential Counselor John Podesta and addresses “the nature of current technologies for managing and analyzing big data and for preserving privacy” and the evolving nature of those technologies. While the PCAST report, released to coincide with Counselor Podesta’s review, has received less media attention than the Podesta report, its findings may influence the Administration’s information-governance expectations of businesses.

Posted in Consumer Privacy, Financial Privacy

FTC Focuses on Alternative Scoring Products

As part of its 2014 Spring Privacy Series, the Federal Trade Commission in March held a seminar to examine alternative scoring products and the possible benefits and risks of their growing use. During the seminar, FTC attorneys Katherine Armstrong and Andrea Arias of the Division of Privacy and Identity Protection moderated a panel discussion between various stakeholders that included public interest groups, the data industry, and academics.

Posted in Consumer Privacy

IAPP Piece Outlines Drone Privacy State-of-Play

Over the next five years in the United States, thousands of drones are expected to be deployed for an array of commercial and governmental purposes. This prospect has captured the public’s imagination, and there are concerns about the privacy implications and whether new laws and regulations are needed. We here provide an overview of existing privacy requirements for Unmanned Aerial Systems (UAS) operating in the United States, describe new privacy proposals, and outline three scenarios that, depending on decisions by policymakers, could govern the privacy requirements for the commercial use of UAS for years to come.

Posted in Consumer Privacy

FTC Continues to Enforce Security Statements

The Federal Trade Commission (“FTC”) has settled with two mobile application developers, Fandango and Credit Karma, over charges that they misrepresented the security of their mobile applications. According to the FTC, the developers failed to provide reasonable and appropriate security when their mobile applications transmitted consumers’ sensitive information. The particular issues noted by the FTC in its complaints against the developers differ to some degree, but the complaints share a common thread: the developers disabled the Secure Sockets Layer (SSL) protocol, which authenticates and encrypts communications across networks. In our post, we provide a high-level description of how SSL works, summarize the FTC’s complaints against Fandango and Credit Karma, and identify some important takeaways from these settlements.

Posted in Consumer Privacy

Recent TCPA Compliance Developments and Risk Minimization Tips

The Hogan Lovells Telephone Consumer Protection Act (TCPA) Working Group has published an alert addressing recent TCPA litigation and regulatory compliance developments. The alert notes that the number of TCPA cases is increasing and summarizes recent decisions that provide guidance regarding what constitutes prior express consent for non-telemarketing calls under the TCPA and its regulations. The alert concludes with some regulatory compliance tips to help minimize risk.

Posted in Consumer Privacy

Department of Education Clarifies Obligations of Schools When Contracting With Online Service Providers

The Department of Education recently released a fourteen-page guidance document that intensifies the pressure on school districts, schools, and higher education institutions to examine and confirm the sufficiency of the procedures they use when engaging a service provider to host or process student data. A recent Hogan Lovells Education and Privacy Alert analyzes this guidance, through which the department has put entities covered by student privacy laws on notice of its expectations regarding their responsibilities when entering into these arrangements. Service providers who store and process student data on behalf of school districts and schools should therefore carefully consider the guidance and how it may affect the market for their services and the contractual demands from their education customers.

Posted in Consumer Privacy

D.C. Circuit Opens the Door to New TCPA Defense Arguments on Liability and Deference to FCC

A Telephone Consumer Protection Act (TCPA) case decided by the U.S. Court of Appeals for the D.C. Circuit has direct implications for all organizations that employ third-party providers to conduct their outbound calling and text messaging campaigns. It could also impact the extent to which courts will defer to the FCC’s guidance regarding the TCPA. In addition, on February 6, members of Hogan Lovells’ TCPA Practice will host a special webinar on recent TCPA developments and key compliance challenges for 2014.

Posted in Consumer Privacy, International/EU Privacy

FTC Settles Actions Against Twelve Companies for Improperly Representing Safe Harbor Certification

Less than two months after the European Commission issued a report urging the Federal Trade Commission to step up enforcement of the EU-U.S. Safe Harbor framework, the FTC announced a settlement with twelve companies — including an Internet service provider, makers of consumer goods, three National Football League teams, and a developer of mobile applications — over allegations that they deceptively claimed to be certified under Safe Harbor. According to the FTC, each of these companies represented that they maintained a active Safe Harbor certification with the U.S. Department of Commerce when in fact they did not.

Posted in Consumer Privacy, News & Events

Upcoming Webinar on TCPA Issues for 2014

On February 6, 2014, members of Hogan Lovells’ Telephone Consumer Privacy Act Practice will host a webinar on recent TCPA developments and key compliance challenges for 2014. Among the topics that will be covered are how the Federal Communications Commission will apply the new “prior express written consent” requirements; what constitutes an “automatic telephone dialing system”; and whether and how the TCPA applies to mobile offerings and other new technologies and services.

Posted in Consumer Privacy, Cybersecurity & Data Breaches, International/EU Privacy

France Enacts Law to Facilitate Real-Time Collection of Metadata

France’s December 18, 2013 law on military spending contains two provisions that facilitate the collection of data by the French military and intelligence services. The first provision relates to the collection of passenger name records (PNRs) while the second, more controversial provision permits French intelligence and security agencies to collect metadata from telecom operators and hosting providers in real time.

Posted in Consumer Privacy

FTC Approves New Method for Obtaining COPPA Verifiable Parental Consent

The Federal Trade Commission (FTC) recently approved appropriately implemented “knowledge-based authentication” as a method for obtaining verifiable parental consent (VPC) under the Children’s Online Protection Act (COPPA). To be “appropriately implemented,” operators should assess whether any knowledge-based authentication technology:
•Generates “dynamic, multiple choice questions”;
•Asks “a reasonable number of questions with an adequate number of possible answers” to ensure that “the probability of correctly guessing the answer is low”; and
•Uses “questions of sufficient difficulty that a child age 12 or under in the parent’s household could not reasonably ascertain the answers.”

The FTC’s action provides online operators some welcome flexibility in implementing COPPA-compliant VPC strategies and demonstrates that the FTC will give serious consideration to VPC proposals.

Posted in Consumer Privacy

FTC Settlement with Flashlight App Developer Sheds Light on Expanded Notice Requirements and the Status of Geolocation Information

On December 5, 2013, the FTC agreed to settle a complaint lodged against Goldenshores Technologies, LLC (Goldenshores) alleging that the company deceived users by misrepresenting its practices when collecting and sharing the personal data of users through its popular Brightest Flashlight Free mobile application. The original complaint and proposed settlement, adopted 4-0 by FTC vote, each provide insight into the agency’s evolving expectations of how a company should provide notice to users about its data collection and use practices.

Posted in Consumer Privacy

Progress Falters on EU Data Protection Regulation at Council Meeting

The Council of the EU failed to make any progress towards the adoption of an agreed negotiating position on the Data Protection Regulation at its meeting on Friday, 6 December 2013. While momentum had begun to build following the vote by the EU Parliament’s LIBE Committee in October, expectations of progress within the Council were dampened by the formal agenda circulated before the Justice and Home Affairs (JHA) Committee met, which tabled a review of the current state of play and detailed discussion of the one-stop-shop issue.

Posted in Consumer Privacy, News & Events

Privacy a Top Agenda Item for FTC, NTIA Entering 2014

With the new year fast approaching, the Federal Trade Commission and the National Telecommunications & Information Administration, a bureau within the Department of Commerce, recently announced a number of privacy initiatives for 2014 that will break new ground for both agencies and will impact a wide array of industries.

Posted in Consumer Privacy, International/EU Privacy

European Commission Calls for Data Transfer Reforms

On November 27, the European Commission released a strategy memo on rebuilding trust in the mechanisms allowing data to flow from the European Union (“EU”) to the United States. The Commission recognizes that EU-U.S. data flows are essential to the strategic and economic partnerships between the two markets. However, revelations about U.S. surveillance programs have, according to the Commission, caused EU Member States and citizens to believe that the current data transfer mechanisms do not provide adequate protections for personal data. To address those concerns and rebuild trust in transatlantic data flows, the Commission recommends six initiatives, including specific recommendations for reforming the U.S. privacy framework. Of particular note, the Commission identified several shortcomings with the EU-U.S. Safe Harbor framework and offered 13 recommendations for reform. And the Commission once again calls on the United States to adopt comprehensive privacy legislation.

Posted in Consumer Privacy

New Paper Considers Privacy Paradigm for Internet of Things

  A new paper published by the Future of Privacy Forum examines the appropriate privacy paradigm for the world of the Internet of Things.  The paper was co-authored by Hogan Lovells Privacy and Information Management practice leader Christopher Wolf who also is the founder and co-chair of the Future of Privacy Forum (with co-author Jules Polonetsky).  The [...]